214-640-4300
214-640-4300

CISM – 24 Hour Support

by | Aug 18, 2021 | News

 

Life can be stressful and feel overwhelming at times. We have suffered the loss of coworkers, family members, and friends. There is so much uncertainty with the COVID19 Delta variant, mask non-compliance issues, passenger assaults, misconduct events, and numerous stressors.

If you are involved in a traumatic event at work, on an overnight, or even in your personal life, the specially trained Flight Attendants of Critical Incident Stress Management (CISM) are prepared to help you. CISM is available 24 hours a day, seven days a week. For assistance, please call our confidential hotline at 214-640-4380.

The CISM Team is partnering with our onsite dedicated Employee Assistance Program (EAP) Professional Amy Swetnam. Amy is available Monday-Friday from 0900 to 1700 CT at amy.swetnam@wnco.com. As a licensed mental health professional, her goal is to provide education and support to you and your family and refer you to the appropriate resources.

Clear skies is also a valuable resource provided for all employees 1 (800) 742-8911

 

Eileen Rodriguez

TWU Local 556 Critical Incident Stress Management (CISM) Chairperson

The views contained herein do not necessarily represent those of TWU Local 556 or TWU International. The purpose of this email communication is intended only to educate and inform TWU Local 556 Members. It is not intended to officially establish or clarify past practice, Contract language, or grievance/arbitration positions. It is therefore not to be utilized or relied upon by any person or party as evidence of the Union’s position on any past practices, Contract language, grievances/arbitrations, or any other disputes or issues between TWU Local 556 and Southwest Airlines.