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Additional Resources

Below are links to addition resources that may be helpful to you:

 

Atlanta
  • You must report the injury in writing within 30 days of the incident. If you do not report it within 30 days, you may not be eligible for workers’ compensation benefits or payments.
  • In Georgia, you cannot choose to see your own doctor. You must go to a doctor that the company designates. You may choose a doctor from a panel of state-approved doctors. You must talk to your case manager to obtain that information.
  • The maximum weekly pay in Georgia is $800.
  • Benefits are paid for up to 400 weeks.
  • You are entitled to mileage reimbursement at 0.21 cents a mile. Ask your case manager how to get reimbursed.
  • Your SWA workers comp adjuster is Noel Hill: noel.hill@wnco.com
  • To find out more info on Georgia workers’ compensation regulations, please visit:

             https://sbwc.georgia.gov/frequently-asked-questions/workers-compensation-law-faqs

  • The SBWC has an Ombudsman Program designed to help injured workers without an attorney understand their rights and responsibilities. Call 404-656-3818 for more information or visit https://sbwc.georgia.gov/.

             *For additional assistance, please contact leavehelp@staging1.twu556.org

Austin
  • In Texas, you can only see a doctor within the company’s network. You cannot choose your own doctor unless it is from the list of in-network doctors. The treating physician must refer to all specialists. Ask your case manager for the list.
  • You will not become eligible for workers’ comp pay until after you have missed 8 consecutive days of work.
  • Your workers’ comp benefit will end after 104 weeks of receiving pay.
  •  In Texas, the minimum weekly amount is $191.00, and the maximum is $1,271.05.
  • You can request mileage reimbursement for one-way trips of more than 30 miles for medical treatment. The rate of pay is 0.72 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • You must report the injury in writing within 30 days of the incident. If you do not report it within 30 days, you may not be eligible for workers’ compensation benefits or payments.
  • Your SWA case manager is Amy Reeg: amy.reeg@wnco.com.
  • To learn more about workers’ compensation in Texas, please visit: https://www.tdi.texas.gov/wc/employee/index.html.
  • Texas has a website and office you can use for free legal help with your specific claim. To learn more, visit https://www.oiec.texas.gov/index.html or call them at 866-393-6432.

*For additional assistance, please contact leavehelp@staging1.twu556.org

Baltimore
  • You can choose to see your own doctor if they take workers’ compensation. You must tell your case manager your doctor’s name and address so they can approve your visits. Southwest requires you to see the company doctor for the first visit. If you choose not to see the company doctor, you will not be eligible for salary continuation pay from Southwest. You will only receive the state-mandated workers’ compensation pay. Southwest can require you to see the company doctor regularly, even if you are being treated by the physician of your choice.
  • You can claim mileage reimbursement. The rate is 0.70 cents per mile. If you want reimbursement, please ask your case manager for a claim form.
  • For more information about workers’ compensation in Maryland, please visit:  https://www.wcc.state.md.us/Gen_Info/FAQ_Employees.html.
  • For information on Maryland workers’ compensation laws, please visit: https://www.wcc.state.md.us/gen_Info/wcc_benefits.html
  • If you miss more than 3 consecutive days of work due to your injury, you are entitled to wage replacement benefits under state law. The first 3 days missed are not paid out until you miss more than 14 consecutive days from work.
  • In Maryland, the pay is calculated as 2/3 of the worker’s weekly wage. Maximum weekly pay: $1,537.00
  • If you are interested in hiring a lawyer and you don’t have a recommendation for one, call Lawyer Referral Information Services at (410) 539-3112.
  • Your SWA case manager is Dave Banta. dave.banta@wnco.com 

* For additional assistance, please contact leavehelp@staging1.twu556.org.

 

Dallas
  • In Texas, you can only see a doctor within the company’s network. You cannot choose your own doctor unless it is from the list of in-network doctors. The treating physician must refer to all specialists. Ask your case manager for the list.
  • You will not become eligible for workers’ comp pay until after you have missed 8 consecutive days of work.
  • Your workers’ comp benefit will end after 104 weeks of receiving pay.
  •  In Texas, the minimum weekly amount is $191.00, and the maximum is $1,271.05.
  • You can request mileage reimbursement for one-way trips of more than 30 miles for medical treatment. The rate of pay is 0.72 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • You must report the injury in writing within 30 days of the incident. If you do not report it within 30 days, you may not be eligible for workers’ compensation benefits or payments.
  • Your SWA case manager is Amy Reeg: amy.reeg@wnco.com.
  • To learn more about workers’ compensation in Texas, please visit: https://www.tdi.texas.gov/wc/employee/index.html.
  • Texas has a website and office you can use for free legal help with your specific claim. To learn more, visit https://www.oiec.texas.gov/index.html or call them at 866-393-6432.

*For additional assistance, please contact leavehelp@staging1.twu556.org

Denver
  • Per state law, you should report your injury in writing to the company within 10 days. If you haven’t done so within 10 days, you can still submit a claim in writing.
  • Must see a company-approved doctor from the company-approved list of physicians/clinics. You cannot choose your own treating physician. You are entitled to a one-time change of physician. This change must happen within 90 days of the date of injury. The new doctor must be another physician on the designated provider list. You must request the change in writing to your case manager. This is a one-time change and cannot be contested by the employer. If you wish to change again, you may ask in writing, but they can deny your request.
  • The maximum pay is $1,396.85 a week.
  • You are not paid total disability payments until you miss the first 3 days you are pulled from work due to your injury. After you are off work for 14 days, they will go back and pay you for the first 3 days you missed work.
  • You can be reimbursed for your mileage to/from doctors’ appointments at the rate of 0.63 cents per mile. Ask your case manager for more information.
  • You can reopen your previous claim 2 years from the last date of payment or 6 years from the date of injury if you notify the company in writing.
  • For more information about workers compensation in Colorado, please visit: https://cdle.colorado.gov/dwc/dwc-resources.
  • Your SWA case manager is Julie Waldron: julie.waldron@wnco.com.

*For additional assistance, please contact leavehelp@staging1.twu556.org

Houston
  • In Texas, you can only see a doctor within the company’s network. You cannot choose your own doctor unless it is from the list of in-network doctors. The treating physician must refer to all specialists. Ask your case manager for the list.
  • You will not become eligible for workers’ comp pay until after you have missed 8 consecutive days of work.
  • Your workers’ comp benefit will end after 104 weeks of receiving pay.
  •  In Texas, the minimum weekly amount is $191.00, and the maximum is $1,271.05.
  • You can request mileage reimbursement for one-way trips of more than 30 miles for medical treatment. The rate of pay is 0.72 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • You must report the injury in writing within 30 days of the incident. If you do not report it within 30 days, you may not be eligible for workers’ compensation benefits or payments.
  • Your SWA case manager is Amy Reeg: amy.reeg@wnco.com.
  • To learn more about workers’ compensation in Texas, please visit: https://www.tdi.texas.gov/wc/employee/index.html.
  • Texas has a website and office you can use for free legal help with your specific claim. To learn more, visit https://www.oiec.texas.gov/index.html or call them at 866-393-6432.

*For additional assistance, please contact leavehelp@staging1.twu556.org

Las Vegas
  • You must report the injury in writing within 7 days of the injury.
  • You should see the company doctor within 90 days of the injury date.
  • You must see a company-approved doctor. You can choose a doctor from the Nevada Panel of Doctors list. Please contact your adjuster for the list of approved doctors.
  • The first 5 days the doctor keeps you out of work are unpaid. You will start receiving compensation on the 6th day you are off work due to your injury.
  • You may be eligible for mileage reimbursement and travel expenses. To qualify, you must drive 20 or more miles one way to seek medical treatment. The mileage reimbursement rate is 0.70 cents per mile. Talk to your case manager for more details.
  • The maximum temporary disability is $1,294.79 per week or $5,630.43 per month.
  • Your SWA case manager is Amy Reeg: amy.reeg@wnco.com.
  • For more information about Nevada workers’ compensation, please visit: https://dir.nv.gov/WCS/Injured_Workers/.
  •  For free help/information about your workers’ compensation claim:
  • For free legal help: Nevada Attorney’s Office

*For additional assistance, please contact leavehelp@staging1.twu556.org

 

Los Angeles
  • You can choose to see your own doctor in California if you have pre-designated a physician of your choosing before you are injured.
  • Your pre-designation form must be on file with the base or Attendance and Leave before your injury occurs.
  • You must report your injury to your employer in writing within 30 days of the date of injury. If you do not, you could lose your right to receive workers’ compensation benefits.
  • The temporary total disability state maximum weekly pay: $1,764.11.
  • You must be removed from work for at least 3 consecutive days before receiving temporary total disability payments. Once you are out for 14 consecutive days, you will receive pay for the first 3 days.
  • You are entitled to mileage reimbursement. Your case manager can send you the mileage reimbursement form. They will reimburse you 0.72 cents per mile. You may also be reimbursed for parking and toll fees as well.
  • For more information about workers’ compensation in California, please visit: https://www.dir.ca.gov/dwc/injuredworker.htm.
  • Your SWA case manager is Julie Waldron: julie.waldron@wnco.com
  • Click here to download the Predesignation of Personal Physician form. https://media.twu556.org/2026/02/20155149/Predesignation-of-Personal-Physician-CA.pdf
  • You can attend a workshop for injured workers or call the Information and Assistance Unit of CA Workers’ Compensation. 800-736-7401

*For additional assistance, please contact leavehelp@staging1.twu556.org

Nashville
  • You must report the injury in writing within 15 calendar days or you could be denied workers compensation.
  • Per Tennessee law, you can only be treated by a doctor within the company’s network of physicians.
  • You can be reimbursed for mileage if you travel more than 15 miles one way for injury-related appointments. You can be reimbursed 0.70 cents per mile.
  • You are not paid by workers’ compensation unless you are pulled from work for more than 7 days. If you are pulled from work for more than 14 days, you will be paid for the first 7 days.
  • The minimum pay per week is $185.55. The maximum pay per week is $1,360.70
  • Your SWA case manager is Noel Hill: noel.hill@wnco.com
  • Tennessee offers free help with your workers’ compensation claim. Please call the state for help. 800-332-2667 or wc.info@tn.gov

            https://www.tn.gov/workforce/injuries-at-work/injured-workers.html

 *For additional assistance, please contact leavehelp@staging1.twu556.org

Orlando
  • You should report the work-related accident as soon as possible, but no later than thirty 30 days from the date the accident occurs or within thirty 30 days of the date the doctor says you are suffering from a work-related injury. Failure to report your injury or illness within 30 days may result in your claim being denied.
  • You must see a doctor in the company’s network. You cannot choose your own physician.
  • Workers’ comp pay in Florida is capped at $1,358.00 per week.
  • You will not be paid for the first 7 days of your injury until you are out for more than 21 days. Then you will receive the first 7 days’ pay.
  • You can receive wage-replacement benefits for up to 104 weeks in Florida.
  • You can request mileage reimbursement for travel to/from medical treatments. The rate of pay is 0.20 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • For more information about workers’ compensation in Florida, please visit:
  • You can receive wage-replacement benefits for up to 104 weeks in Florida.
  • You can request mileage reimbursement for travel to/from medical treatments. The rate of pay is 0.20 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • For more information about workers’ compensation in Florida, please visit: https://www.myfloridacfo.com/Division/WC/pdf/WC-System-Guide.pdf
  • For specific questions about your claim and state workers’ compensation laws, please seek free help from your state. 800-342-1741 or email wceao@myfloridacfo.com.
  • Your SWA case manager is Noel Hill: noel.hill@wnco.com

*For additional assistance, please contact leavehelp@staging1.twu556.org

Chicago
  • You must report the injury in writing to the company within 45 days of the injury date.
  • Southwest requires you to see a company doctor on the approved list for the first visit. If you do not see a company doctor on the current approved list, you will not be paid salary continuation pay from Southwest. You will only receive the state-mandated workers’ compensation payments. 
  • You can choose to see your own doctor in Illinois. The doctor of your choice must accept Illinois workers’ compensation claims. Before seeing your own doctor for your injury, give your case manager your doctor’s name and information. Southwest can require you to see the company doctor at any time.
  • Temporary total disability payments are governed by state law. Maximum weekly pay: $1,764.11.
  • Temporary total disability payments don’t start until you have been kept off work by the doctor for 3 consecutive days. Once you have been out for 14 consecutive days, your case manager will go back and pay you for the first 3 days.
  • You can request mileage reimbursement for travel to/from medical treatments if Sedgwick schedules the appointment. The rate of pay is 0.72 cents per mile. If you want to be reimbursed for your mileage, request a mileage reimbursement claim form from your case manager.
  • For more information about workers’ compensation in Illinois, please visit:   https://iwcc.illinois.gov/resources/resources-for-employees.html.
  •  Dave Banta is the SWA case manager for Chicago. dave.banta@wnco.com
Oakland
  • You can choose to see your own doctor in California if you have pre-designated a physician of your choosing before you are injured.
  • Your pre-designation form must be on file with the base or Attendance and Leave before your injury occurs.
  • You must report your injury to your employer in writing within 30 days of the date of injury. If you do not, you could lose your right to receive workers’ compensation benefits.
  • The temporary total disability state maximum weekly pay: $1,764.11.
  • You must be taken out of work for at least 3 consecutive days before receiving temporary total disability payments. Once you are out for 14 consecutive days, you will receive pay for the first 3 days.
  • You are entitled to mileage reimbursement. Your case manager can send you the mileage reimbursement form. They will reimburse you 0.72 cents per mile. You may also be reimbursed for parking and toll fees as well.
  • For more information about workers’ compensation in California, please visit: https://www.dir.ca.gov/dwc/injuredworker.htm
  • Your SWA case manager is Julie Waldron: julie.waldron@wnco.com
  • Click here to download the Predesignation of Personal Physician form. https://media.twu556.org/2026/02/20155149/Predesignation-of-Personal-Physician-CA.pdf
  • You can attend a workshop for injured workers or call the Information and Assistance Unit of the California Workers’ Compensation. 800-736-7401
Phoenix
  • Claims must be filed within 1 year of the injury date or when the injured worker became aware of the condition being related to employment
  • You must see the company doctor first. After that initial visit, you can choose a treating physician who accepts Arizona workers’ compensation claims. However, once you see the same doctor twice, that is your treating physician. Your case manager must approve any other physician changes.
  • The first 7 days you are off work due to injury are unpaid. If you are off work for 14 days or more, you are paid for the first 7 days.
  • Maximum pay: $6,131.00 per month.
  • Mileage reimbursement is 0.72 cents per mile. Please contact your case manager for more information.
  • While you are under the workers’ compensation system, there are restrictions regarding leaving the state.  You may not leave the state for more than 14 days while under active medical treatment without the approval of the Industrial Commission of Arizona (ICA).  If you plan to be outside the state for more than 14 days, you must have written approval from the ICA before you leave the state.  Requests to leave the state should be sent to the Claims Division of the ICA and should include:
    • Your claim information
    • Your signature
    • Where are you going
    • When you are going
    • For how long
    • The reason for the request
  • The ICA will review your case, contact the carrier and/or the doctor for their opinion on the leave the state request, and issue an award either approving or disapproving the request.  If either you or the carrier disagrees with the award, a request for a hearing must be filed.  If you fail to get approval before leaving the state for periods in excess of 14 days, the carrier has the right to suspend your benefits.  If you leave the state for less than 14 days, you should advise your carrier so they can contact you if necessary. 
  • Arizona offers free help with your claim. The Ombudsman’s office is available to answer your questions. You can contact them at: 602-542-4538 or help@azica.gov.
  • Your SWA case manager is Amy Reeg: amy.reeg@wnco.com 
  • For more information on workers’ compensation laws and regulations, please visit: http://www.azica.gov/

*For additional assistance, please contact leavehelp@staging1.twu556.org