214-640-4300
214-640-4300

Grievance Team Update

by | Apr 8, 2022 | News, Union Business

The Grievance Team is seeing several cases regarding Class 1.17 and Termination level points. Class 1. Section 17 in the Flight Attendant Work Rules and Expectations states:

“Failure to fulfill or complete reserve obligation by not being within two (2) hours driving distance from domicile (of the reserve assignment) during reserve contact hours.”

Also, please be aware if you self-assign a trip on reserve you must be in Base by your reserve contact time, not your pairing report time. Please reference RBF 2013-091:

RBF 2013-091

If you are in point trouble, please reach out to the TWU Local 556 Grievance Team, so we may try to find a way to assist you (1-800-969-7932). We continue to see Flight Attendants being terminated for points when they could have used a PIN, Dr’s Note, FMLA, or a Medical Leave.

A reminder if you are injured at work, please visit the TWU 556 website. We have an On-the-Job Injury page that is broken down by Base and will assist you through the process. Once logged in go to Members: Resources: Workers Compensation/OJI.

Gayle Ross Middleton

TWU Local 556 Board Member at Large and Grievance Committee Chairperson

The views contained herein do not necessarily represent those of TWU Local 556 or TWU International. The purpose of this email communication is intended only to educate and inform TWU Local 556 Members. It is not intended to officially establish or clarify past practice, Contract language, or grievance/arbitration positions. It is therefore not to be utilized or relied upon by any person or party as evidence of the Union’s position on any past practices, Contract language, grievances/arbitrations, or any other disputes or issues between TWU Local 556 and Southwest Airlines.